Weekend Party 20

Cancellation Policy

Important Party Rules: To keep the celebration safe and enjoyable for all, please review our party guidelines: Arrival Time: Hosts are encouraged to arrive 10 minutes before the scheduled time to allow a prompt start. Playtime: Children will enjoy 1 hour of playtime, followed by cake, presents, and songs in the designated party area. After the playtime, children are not permitted to re-enter the play area to prevent accidents. Supervision Requirement: For guests under 3 years old, a parent or guardian must supervise at all times. Washroom Policy: Washroom facilities are designated for children, and we kindly request that adults use the public washrooms within the mall. Candles: For safety, only regular wax candles are allowed. Sparkler candles, floating candles, scented candles, and high-flame candles are not permitted. ​ Waiver Requirement: For the safety of all, we require a completed waiver form for each child attending the party. This form must be signed by a parent or guardian and submitted at least three days prior to the event. Access the waiver form here. ​ Booking and Payment Policies Booking Confirmation: After reserving your party slot, you will receive a confirmation email. Please respond promptly to confirm your booking. Balance Payment: The outstanding balance is due two weeks (14 days) before your event. If payment is not received, the card on file will be charged. Cancellation Policy: Parties canceled more than 14 days before the event date will receive a full deposit refund. Cancellations within 7 days of the event are non-refundable. Rescheduling within a one-year period is available without penalty.

Contact Details

• Mayfair Shopping Centre, Douglas Street, Victoria, BC, Canada

  playatdreamland@gmail.com